Microsoft 365 can be cancelled from your Microsoft account page, or you can turn off recurring billing and let the current period run out. Steps are as of October 2026. Menus move, so if one has, search the service’s help center for “cancel”; the current steps are usually near the top.
First, check who bills you
Look at the charge on your statement. If it says Apple, Google Play, Amazon or PayPal, the subscription is managed there, not on the service’s own site, and the cancel button on the service’s site will not be there. See cancelling Apple subscriptions or cancelling Google Play subscriptions for those. Can’t tell? Search your email for the company name plus “receipt”. The receipt names the biller.
Steps to cancel Microsoft 365
- Sign in at account.microsoft.com/services, find Microsoft 365, then “Manage”, then “Cancel subscription”, and confirm.
- If you only want to stop renewing, “Turn off recurring billing” on the same page keeps the current period.
What happens after you cancel
Files in OneDrive stay available to read after the storage drops; you may need to clear space to add more.
If the charge shows up again
Screenshot the confirmation page or keep the confirmation email. That is your proof. Check your next statement, and if the charge is still there, reply to the confirmation email first. If that goes nowhere, dispute the charge with your card issuer and attach the screenshot.
Not sure what else you are paying for?
Cancelling one subscription is a good start. It is easy to keep paying for a few you have stopped noticing. The free MoneyWarden quiz takes about three minutes and shows where your money is likely leaking. No bank login, no card needed. Take the free quiz.
All of our cancellation guides and call scripts are on one page at Guides and scripts.
Educational information, not financial, legal or tax advice. Not financial advice. Financial awareness. Company steps and policies change; check the service’s own help pages for the current ones. MoneyWarden isn’t affiliated with any company named here.